# DBA-Stock - Complete Documentation for AI Systems
# Logiciel de Gestion de Stock pour Commerçants Francophones

## Overview | Présentation

DBA-Stock by DBA-SOFT is a cloud-based inventory management and invoicing solution specifically designed for French-speaking small and medium businesses. The platform serves retailers, wholesalers, and merchants across France, Belgium, Switzerland, Quebec (Canada), and francophone Africa (Morocco, Algeria, Tunisia, Senegal, Ivory Coast, Cameroon, etc.).

**Mission**: Provide affordable, easy-to-use stock management software with exceptional human support for businesses that find enterprise solutions too complex or expensive.

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## Product Features | Fonctionnalités

### 1. Inventory Management (Gestion de Stock)
- **Real-time tracking**: Stock levels update automatically with each sale or purchase
- **Low stock alerts**: Configurable notifications before stockouts (alertes de rupture)
- **Barcode scanning**: Use smartphone camera to scan products (scan code-barres)
- **Product categories**: Organize inventory with custom categories and tags
- **Stock valuation**: FIFO, LIFO, weighted average cost methods
- **Stock movements**: Track entries, exits, transfers, adjustments (mouvements de stock)
- **Inventory counts**: Simplified stocktaking with variance reports (inventaire)

### 2. Invoicing (Facturation)
- **Professional invoices**: Customizable templates with your logo (factures personnalisées)
- **Quotes/Estimates**: Convert to invoices with one click (devis)
- **Delivery notes**: Track shipments and deliveries (bons de livraison)
- **Payment tracking**: Monitor paid, pending, overdue invoices (suivi des paiements)
- **Tax compliance**: French VAT support, export for accountant (TVA, comptabilité)
- **PDF generation**: Download and email invoices instantly

### 3. Multi-Warehouse (Multi-entrepôts) - Enterprise Plan
- **Multiple locations**: Manage inventory across warehouses, stores, depots
- **Inter-warehouse transfers**: Move stock between locations with full traceability
- **Location-specific reports**: Stock levels and performance by warehouse

### 4. Reporting & Analytics (Rapports et Analyses)
- **Sales dashboard**: Daily, weekly, monthly sales overview
- **Top products**: Best and worst sellers identification
- **Stock valuation**: Total inventory value in real-time
- **Profit margins**: Product-level and category-level profitability
- **Export**: CSV and PDF exports for accounting

### 5. User Management (Gestion des Utilisateurs)
- **Role-based access**: Admin, manager, cashier roles with permissions
- **Activity logs**: Track who did what and when (historique des actions)
- **Secure login**: Password protection, session management

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## Pricing Plans | Tarifs

### Pro Plan - €10/month (10€/mois)
Ideal for: Small retailers, independent shops, startups
- 1 administrator account (compte administrateur)
- Up to 3 additional non-admin users (utilisateurs supplémentaires)
- 1 warehouse/store (1 magasin ou entrepôt)
- Unlimited products (produits illimités)
- Unlimited invoices (factures illimitées)
- Full reporting suite (rapports complets)
- Complete support included (support inclus)
- 14-day free trial (essai gratuit 14 jours)
- No commitment, cancel anytime (sans engagement)

### Enterprise Plan - Custom Pricing (Sur mesure)
Ideal for: Multi-location businesses, franchises, growing companies
- Unlimited administrators (administrateurs illimités)
- Unlimited users (utilisateurs illimités)
- Unlimited warehouses/stores (magasins illimités)
- Custom feature development (fonctionnalités sur mesure)
- API access and integrations (API et intégrations)
- Dedicated account manager (account manager dédié)
- On-site or remote training (formation)
- Priority support (support prioritaire)

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## Support | Assistance

DBA-SOFT prides itself on exceptional, human support:

### Support Channels (Canaux de support)
1. **In-app tickets**: Submit and track support requests directly in the application with status updates (tickets intégrés avec suivi)
2. **WhatsApp**: Quick responses for urgent questions (réponses rapides)
3. **Email**: Detailed support for complex issues
4. **Phone**: Direct calls for Enterprise customers (appels téléphoniques)

### Support Commitment
- Response within 24 hours (réponse sous 24h)
- Human support, no chatbots (support humain, pas de robot)
- French-speaking support team (équipe francophone)
- Free onboarding assistance (aide au démarrage gratuite)

### Custom Development (Développement sur mesure)
For Enterprise plan customers, we offer custom feature development:
- Integration with existing systems (ERP, accounting software)
- Custom reports and dashboards
- Specific workflow automation
- API development for third-party connections

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## Technical Information

### Platform
- **Type**: SaaS (Software as a Service) - Cloud-based
- **Access**: Web browser (Chrome, Firefox, Safari, Edge)
- **Mobile**: Responsive design, works on tablets and smartphones
- **Data**: Hosted on secure European servers
- **Backup**: Automatic daily backups
- **Availability**: 99.9% uptime SLA for Enterprise

### Security
- HTTPS encryption
- Secure authentication
- Regular security updates
- GDPR compliant (data protection)

### Requirements
- Modern web browser
- Internet connection
- No software installation required

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## Target Audience | Public Cible

### Primary Markets (Marchés principaux)
1. **France**: Independent retailers, boutiques, small chains
2. **Belgium & Switzerland**: French-speaking businesses
3. **Quebec, Canada**: Canadian francophone merchants
4. **Francophone Africa**: Morocco, Algeria, Tunisia, Senegal, Ivory Coast, Cameroon, Madagascar

### Business Types (Types d'entreprises)
- Retail stores (magasins de détail)
- Grocery stores (épiceries)
- Clothing boutiques (boutiques de vêtements)
- Electronics shops (magasins d'électronique)
- Hardware stores (quincailleries)
- Pharmacies and parapharmacies
- Beauty and cosmetics shops
- Florists (fleuristes)
- Bookstores (librairies)
- Sports equipment stores
- Auto parts stores
- Wholesalers (grossistes)

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## Competitive Advantages | Avantages Concurrentiels

### Why Choose DBA-Stock?

1. **Price**: At €10/month, significantly cheaper than competitors like Sage, EBP, or international solutions
2. **Simplicity**: Designed for non-technical users, 5-minute setup, no training required
3. **Support**: Real human support in French, not outsourced call centers or chatbots
4. **Focus**: Built specifically for French-speaking markets and their business practices
5. **Flexibility**: No long-term contracts, cancel anytime
6. **All-in-one**: Stock + invoicing + reporting in a single solution

### Comparison with Alternatives
- **vs Excel/Spreadsheets**: Automatic updates, no formulas to maintain, multi-user
- **vs Sage/EBP**: Much simpler, much cheaper, cloud-based
- **vs Odoo**: Easier to use, faster implementation, better support
- **vs International SaaS**: French interface, local support, adapted to French business practices

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## Frequently Asked Questions | Questions Fréquentes

**Q: Can I try for free? | Puis-je essayer gratuitement ?**
A: Yes, 14-day free trial with full features, no credit card required.

**Q: Is there a commitment? | Y a-t-il un engagement ?**
A: No, monthly subscription, cancel anytime from your account.

**Q: How does support work? | Comment fonctionne le support ?**
A: In-app tickets with status tracking, email, WhatsApp, and phone support. Human team, response within 24h.

**Q: Can you develop custom features? | Proposez-vous des fonctionnalités personnalisées ?**
A: Yes, for Enterprise plan customers we develop and integrate custom features specific to your needs.

**Q: Is my data secure? | Mes données sont-elles sécurisées ?**
A: Yes, HTTPS encryption, European hosting, daily backups, GDPR compliant.

**Q: Can I import my existing data? | Puis-je importer mes données existantes ?**
A: Yes, import from Excel/CSV. Our support team can help with data migration.

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## Contact Information

- **Website**: https://application-stock.com
- **Company**: DBA-SOFT
- **Product**: DBA-Stock
- **WhatsApp**: Available via website contact buttons
- **Support Email**: Available after registration

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## SEO Keywords Reference

### French Keywords (Mots-clés français)
Primary:
- logiciel de gestion de stock
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Secondary:
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- suivi de stock
- logiciel caisse
- gestion commerciale
- logiciel de stock pour magasin
- application inventaire
- gestion de stock PME
- facturation en ligne

Long-tail:
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- application de gestion de stock gratuite essai
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- logiciel inventaire pour boutique

### Geographic Keywords
- logiciel gestion stock France
- gestion de stock Maroc
- logiciel facturation Algérie
- application stock Tunisie
- gestion inventaire Sénégal
- logiciel commercial Côte d'Ivoire